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article details

article title: installing and running inflight referencer on windows vista (200701310900)

published: 31 01 2007

updated: no article updates

applies to: inflight referencer - all versions

background

due to operating system security enhancements, users may experience some issues trying to install or run inflight referencer on windows vista even though both products are compatible.

issue

users may have difficulty installing or running inflight referencer and or may receive an error message "inflight referencer has detected critical support files are missing".

remedy

first, remove inflight referencer completely from your computer if it is already installed.

ensure that you have downloaded the latest edition of inflight referencer from the downloads page. once you have downloaded inflight referencer, double click the downloaded installation file.

ensure that windows vista UAC (user account control) feature is turned on. inflight referencer requires this windows vista feature to be turned on and will elevate the product to administrator privileges automatically.

support articles

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inflight referencer product activation cd edition >

published: 26 apr 2005

inflight referencer installing and running on windows vista >

published: 31 jan 2007